SLUAAQ5 May 2024 BQ769142 , BQ76942 , BQ76952 , BQ76972
The most common reason for an error in the voltage measurement of CELL1 is due to a voltage difference between VC0 and VSS. Per the data sheet, the recommended voltage of VC0 must be between -0.2V and 0.5V of VSS. Failure to do this can result in measurements being off by 1-3V per cell. To overcome this issue, is best to have a net-tie or 0 ohm resistor between VC0 and VSS on the same board as the BQ769x2 close to the VCO pin.
On rare occasions in SLEEP mode, an invaldid Cell 1 Voltage() reading has been observed to occur. This is handled by validating a measurement as legitimate by comparing to previous measurements. More information on this is covered in section 10.1.3 of the data sheet.