SNLU226B February 2018 – April 2021 DS90UB960-Q1
If the following window opens after starting the ALP software, double check the hardware setup.
It may also be that the USB2ANY driver is not installed. Check the device manager. There must be a “HID-compliant device” under the “Human Interface Devices” as shown below.
The software must start with only “DS90UB960” or “DS90UB960_ENG” in the “Devices” pull down menu. If there are more devices then the software is most likely in demo mode. When the ALP is operating in demo mode there is a “(Demo Mode)” indication in the lower left of the application status bar as shown below.
Disable the demo mode by selecting the “Preferences” pull down menu and un-checking “Enable Demo Mode”.
After demo mode is disabled, the ALP software will poll the ALP hardware. The ALP software will update and have only “DS90UB960” or “DS90UB960_ENG” under the “Devices” pull down menu.
For additional information about using ALP software with FPD-Link III device, review the following training material: Use of Analog Launch Pad (ALP) GUI to configure the FPD-Link EVMs