How do I assign an existing user to the administrator role?
Those in an administrator role can reassign a user from their current role to the administrator role. To do so:
- Log in to your myTI company account dashboard.
- Navigate to Company Account on the left-hand side of myTI dashboard, click Your team.
- From the Manage Your Team page, locate the user whose role you wish to update and select the Administrator role for them from the drop-down menu in the Role column.
- Within the pop-up window, click Continue to verify this user’s updated role.
The user to whom you are assigning the administrator role will receive an email with the subject line, “You are now the administrator of a myTI company account.” To accept the invitation, they must click the button in that email to accept the terms and conditions within 14 days.