Partner Admin FAQ

Your TI-Pass account is being granted Partner Administrator privileges to allow more efficient and appropriate management of your company's TI-Pass accounts. These privileges allow you to create and manage the accounts (referred to as "Partner Users") that require access to TI secure systems.  With these privileges, the Partner Administrator performs certain tasks in order to maintain the integrity of your company's assigned partner user accounts and TI's systems.

Note: To access the Partner Admin application, you will need to visit https://tipartner.ti.com/ and your myTI account must be granted Partner Administrator privileges by a TI Extranet Administrator.

1. Authorizing Partner Users in your company to conduct business with TI's secured systems.
2. Assisting your company's Partner Users with account set-up and renewal, as necessary.
3. Removing TI-Pass accounts in a timely manner for users that:
   • Leave your company.
   • Change responsibilities within your company and no longer require access to TI's secured systems.
4. Periodically validating that your company's Partner Users still require access to TI's secured systems.        

Yes, it does. To access the Partner Admin application, you must read and consent to a Partner Administrator responsibility agreement. The agreement will be presented to you the first time you access the Partner Admin application. 

A partner user must first have an activated myTI account. They have to register for a myTI account by going to www.ti.com and clicking Register. After registering, they will receive an e-mail to activate their account.

After the new Partner user(s) has completed the registration, you will:

1. Access the Partner Admin application (https://tipartner.ti.com/)
2. Click on “Setup Partner User” in the header
3. Enter the e-mail address associated with the new user’s myTI account and select a Role
4. You may enter up to 9 users at a time. Click on the Create button at the bottom of the page. The user will receive an e-mail to complete a registration form to finish the process to become a partner user

After a TI Extranet Administrator or a Partner Administrator sets up a partner user, the partner user is put in a “pending” state and an e-mail is sent to the user informing them to complete a registration form to obtain privileged access. Pending users have 10 days to complete this registration before it expires. After the registration is completed, the user becomes a “registered” partner user.

In the Partner Admin application (https://tipartner.ti.com/):

1. Click on “Modify Users” in the header
2. Click on the Edit button next to the user you wish to modify
3. You may edit the e-mail address and role of the user
4. Click the Save button

At the beginning of each month, if there are partner users expiring at the end of the month, you will receive an e-mail notification notifying you there are partner users to renew. TI Extranet Administrators also receive the same notification, and either or both the TI Extranet Administrator and Partner Administrator will renew the same list of partner users.

To renew or revoke Partner Users:

1. Go to the Partner Admin application (https://tipartner.ti.com/)
2. Click on “Renew Users” in the header
3. The page will show a list of users expiring at the end of the month. You can renew line-by-line, or select more than one user a time.
   • Select “Approve” to renew the partner user’s access for 6 more months.
   • Select “Revoke” to remove privileged access. By revoking a partner user, the user will no longer be a partner user but will continue to have access to publicly available information from Texas Instruments.
   • If no action is taken, it will be considered as “Revoke” and privileged access will be removed at the end of the month.

Demoting a partner user will remove privileged access for someone who no longer needs to view protected information from Texas Instruments. After demotion, the user is no longer a partner user but will continue to have access to publicly available information from Texas Instruments.

To demote a Partner User:

1. Access the Partner Admin application (https://tipartner.ti.com/)
2. Click on “Demote Users” in the header
3. Select the user(s) you wish to demote
4. Click the Demote button. 

Contact your TI Extranet Administrator if you have further questions.