SNVAA87 august 2023 LMR38020
The typical start-up behavior shows the secondary output voltage tracking the primary output voltage during the soft start sequence.
In the OCP blanking time (18 ms as stated in the data sheet), since the device operates in PFM mode during this period, there is a drop of the secondary output voltage. The heavier secondary load or lighter primary load brings more drop. The process is to add a small amount of preload on the primary side as hinted in Section 3.3