SPRADG2 January 2024 AM67 , AM67A , AM68 , AM68A , AM69 , AM69A , DRA821U , DRA821U-Q1 , DRA829J , DRA829J-Q1 , DRA829V , DRA829V-Q1 , TDA4AEN-Q1 , TDA4AH-Q1 , TDA4AL-Q1 , TDA4AP-Q1 , TDA4VE-Q1 , TDA4VEN-Q1 , TDA4VH-Q1 , TDA4VL-Q1 , TDA4VM , TDA4VM-Q1 , TDA4VP-Q1
This application note summarizes the J7 HS device customer return process, and provide CPR Script Tool for customer to standardize and simplify the process of customer signature, which maximizes the convenience of customers Exercising the Right to Return for Testing. When returning HS devices, due to some issue such as device unlocking, the cycle of the customer return process is greatly prolonged and the customer experience is affected. Currently, the CRP Script Tool is developed for TDA4VM that the most common HS version of the Jacinto7 series. And the tool for other types of device in the Jacinto7 series will be updated in the future.